RoyalJeet privacy policy

This RoyalJeet privacy policy explains what information RoyalJeet App may collect, why it is collected, how it is used, and the choices you have. It applies when you use the website, mobile app, customer support, and related services.

For general product and access information, you can also visit the royaljeet app.

Who this policy applies to

This policy applies to users who access or use RoyalJeet services, including visitors, registered players, and anyone who contacts support. If you do not agree with this policy, you should stop using the services.

Information we collect

We may collect the following categories of personal information and related data:

• Account and identity information: name, date of birth, username, password, and other registration details.
• Contact information: email address, phone number, and communication preferences.
• Verification (KYC/AML) information: documents or data used to verify identity and eligibility (for example, government-issued ID details, address verification, and self-declarations where required).
• Payment and transaction information: deposit/withdrawal records, transaction IDs, payment method details (limited to what is necessary), and fraud-prevention signals.
• Device and usage data: IP address, device identifiers, browser type, app version, session data, logs, and diagnostic information.
• Location data: approximate location inferred from IP address for security, compliance, and fraud prevention.
• Communications: messages with support via email, chat, or WhatsApp, and records of requests you submit.
• Responsible gaming and safety data: self-exclusion requests, limits you set, or security-related actions taken on your account.

If you provide information about someone else (for example, in a support request), you confirm you have the right to share it.

How we use your information

We use personal information for the following purposes:

• Provide and operate the service: create and manage accounts, enable gameplay features, process transactions, and maintain service functionality.
• Verification and compliance: confirm identity and eligibility, comply with applicable legal and regulatory obligations, and maintain audit records.
• Fraud prevention and security: detect suspicious activity, prevent unauthorized access, and protect users and the platform.
• Customer support: respond to requests, troubleshoot issues, and maintain service communications.
• Service improvement: analyze performance, fix bugs, and improve reliability and user experience.
• Communications: send service messages such as security alerts, policy updates, and account notices. Marketing messages (if any) will be provided subject to your preferences and applicable law.

For more on how the platform works, see the about page. For transaction handling guidance, refer to payments.

Legal bases for processing (where applicable)

Depending on your jurisdiction, we may rely on one or more of the following legal bases:

• Contractual necessity: to provide the services you request (e.g., account creation, deposits/withdrawals).
• Legal obligations: to meet compliance requirements (e.g., identity verification, recordkeeping, fraud monitoring).
• Legitimate interests: to secure services, prevent abuse, and improve performance, provided those interests are not overridden by your rights.
• Consent: where required for specific processing (e.g., certain cookies or optional communications). You can withdraw consent where applicable.

Cookies and similar technologies

We may use cookies and similar technologies (such as local storage or SDKs in an app context) to:

• keep you signed in,
• remember preferences,
• detect fraud and secure sessions,
• understand service usage and performance.

You can control cookies through browser settings and, where available, in-app or on-site settings. Disabling certain cookies may limit functionality.

Third-party sharing and disclosures

We do not sell personal information as a business model. We may share personal information in limited situations, including:

• Payment processing and banking partners: to process deposits/withdrawals and verify transactions.
• Identity verification and compliance providers: for KYC/AML checks and fraud screening where applicable.
• Hosting, analytics, and security vendors: to operate infrastructure, detect threats, and maintain reliability.
• Customer support tools: to handle support requests and communications.
• Legal and regulatory disclosures: if required by law, court order, or to protect rights, safety, and security.
• Business transfers: if the service is involved in a merger, acquisition, or asset transfer, subject to applicable safeguards.

We aim to share only what is necessary for the stated purpose and require appropriate confidentiality and security obligations where feasible.

International transfers

Your information may be processed in countries other than where you live (for example, where service providers or infrastructure are located). When transfers occur, we use reasonable measures to protect information in transit and at rest and to require appropriate safeguards from service providers where applicable.

Data retention

We keep personal information only as long as needed to:

• provide the services,
• comply with legal and regulatory requirements (including recordkeeping),
• resolve disputes,
• enforce terms and prevent fraud.

Retention periods vary depending on the type of information and the purpose for which it is processed. Where possible, we delete or de-identify information when it is no longer needed.

Security measures

We use reasonable administrative, technical, and organizational security measures designed to protect personal information. These may include:

• access controls and authentication measures,
• encryption and secure transmission where appropriate,
• monitoring and logging to detect suspicious activity,
• incident response processes,
• internal policies and training related to data protection.

No method of transmission or storage is completely secure. You are responsible for keeping your login credentials confidential and notifying support if you suspect unauthorized access.

Need help?

Your rights and choices

Depending on your jurisdiction, you may have rights such as:

• Access: request a copy of the personal information we hold about you.
• Correction: request updates to inaccurate or incomplete information.
• Deletion: request deletion of certain information, subject to legal and compliance limits.
• Objection or restriction: object to or request restriction of certain processing.
• Portability: request a transferable copy of certain information.
• Withdraw consent: where processing is based on consent.

To make a request, contact support using the details below. We may need to verify your identity before fulfilling requests.

Children’s privacy

RoyalJeet services are not intended for children. If you are under the legal age required to use gambling services in your jurisdiction, you must not use the service. If we learn we have collected personal information from a child, we will take steps to delete it where appropriate.

Changes to this policy

We may update this policy from time to time to reflect changes in legal requirements, technology, or service operations. When we make changes, we will post the updated policy on this page. Continued use of the services after changes may indicate acceptance of the updated policy where permitted by law.

Contact and complaints

For questions about this RoyalJeet privacy policy, data protection requests, or complaints, contact:

• Email: support@royaljeet.com
• Live Chat: available in the app/site
• WhatsApp: https://api.whatsapp.com/send?text=Join%20Us%20today%20and%20earn%20bonuses%20and%20many%20more.%20https://royaljeet365.com?ref=

You can also review platform rules and user obligations in the terms and conditions.

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